Contact · Parents first, builders second
Talk to the Whizbee team
The fastest way to reach the Whizbee team is by email at contact.whizbee@gmail.com. We’re a small team of parents, and we read every message ourselves — about child safety and privacy, the Founder Year, refunds, or anything that would help you decide whether Whizbee is right for your family. We usually reply within a day or two.
Email us
We’re a small team of parents — messages reach the people who build Whizbee, and we aim to reply within a day or two.
What parents ask us
- Safety & privacy: how the closed environment works and what we do (and don’t) store — proof, not surveillance.
- Founder Year: what’s included at $49 for 12 months (one-time), limited to the first 200 families.
- Refunds: not the right fit? Email us within 14 days of purchase and we’ll make it right.
Frequently asked questions
How do I contact Whizbee?
Email us at contact.whizbee@gmail.com. We’re a small team of parents and we read every message ourselves. Whether it’s a question about safety, a billing question, or a suggestion, write to us there and we’ll get back to you — usually within a day or two.
What can I ask the Whizbee team?
Anything that helps you decide or use Whizbee well: how we keep the child environment closed and safe, how privacy and parent visibility work, what the Founder Year includes, or how refunds work. Parents also write with feature ideas and feedback — we genuinely read them.
What is Whizbee’s refund policy?
If Whizbee isn’t the right fit, email us within 14 days of your purchase and we’ll sort out a refund. We’d rather you feel good about the decision than keep a family that isn’t getting value.
How quickly does Whizbee reply?
We usually reply within a day or two. We’re a small team, so replies come from the people who actually build Whizbee — not an outsourced support desk.